As customers of IWOOT you’ll all be aware of how thoroughly nice we are here, and that our customer service team is top notch. Well, watch us swell with pride as we announce that our lovely CS team has been awarded two awards at the WOW! Customer Service Awards!

We were given the award for Best On-Line Retailer and the OWW To WOW! award, which apparently means that our CS superstars are always willing to go the extra mile. Anyone who saw their cake sale will know this to be true in every facet of their work. Yum. If you click through to the awards website, you can see our very own Cass and Sally talking about the awards and why we put so much emphasis on customer service. There’s some nice emotional music in the background, too.

Our MD, Richard Wainwright-Lee, had the following to say about it:

“The WOW! awards are a great accolade since they reflect many wonderful commendations from our customers. Everyone in IWOOT tries so hard to make our customers’ shopping experience with us a great one and I should simply like to say thank you to our customers for their continuing support and encouragement.”

Seriously though, in the same way that an army marches on its stomach, IWOOT marches on its customer service team – they do us proud!

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