Creating your Artwork: Mugs
Print Size: 19.5cm Width and 8.2cm Height
File Resolution: 300 dpi
Colour Format: RGB
PNG File with no background colour
All Artwork should be flattened
AI, PSD, EPS, Layed TIFF, Editable PDF
Fonts must be outlined
Extra Advice on Artwork:
Please ensure to supply the highest quality print file possible, we wouldn’t accept any lower than 300dpi.
If you need help or design resource to produce artwork we’re happy to help however there will be a charge.
We will always send preproduction authorisation before we go to print.
Please remember to add postal time (2-3 working days) to obtain a complete estimate of delivery to your door.
You will receive an email to confirm when your item has been sent.
You can also check the status of your order and individual items by accessing My Account details and following the prompts.
Please allow 10 working days from dispatch of your order before notifying us of any late deliveries.
It may be advisable to check with your neighbours to see if a parcel has been left with them, check any outhouses you might have where it may be left if it cannot fit through your letterbox and contact your local sorting office to see if the item has been returned to the depot as undelivered and awaiting collection.
Please see our returns policy.
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